TwinStrata

Customer Success: Critical Business Data Saved

BNMC; a Mass. based strategic information technology (IT) network services company, selected TwinStrata CloudArray® to provide backup services for their clients. A virtual appliance that runs on VMware, CloudArray can be deployed for backup, archive, or disaster recovery/business continuity requirements. Key to effective and rapid data recovery in the event of a site disaster is CloudArray‟s metadata so protecting this critical information is top of mind for system administrators. Eryck Bredy, BNMC President & CTO, has always been an advocate of following best practices and one day, he averted a disaster as a result. You see, Eryck accidentally deleted the CloudArray VM he was working on, rendering it terminal. This VM had 1TB of customer data on it. But Eryck wasn‟t worried. He knew that he could easily recover the data with CloudArray since he did, in fact, follow best practices, and had backed up the CloudArray configuration data. And because there was a full copy of the data in the cloud, he knew CloudArray was imminently recoverable in and of itself. After accidentally deleting the CloudArray VM (CAVM1), Eryck simply imported a new CloudArray VM (CAVM2), reset t he cache, and restored the backup of CAVM1 to CAVM2. That was it. When CAVM2 was powered on, it replayed the metadata and back-filled its cache with the data from the cloud on an as needed basis. Because of the rapid and seamless recovery capabilities of CloudArray, BNMC business interruption was avoided. And since all user data was in the cloud, CAVM2 simply re-enabled access to it without incident.

“Bottom line – unfortunate incidents are going to happen. The important thing is to be ready when they do. Using TwinStrata CloudArray helped us mitigate the effects of losing critical data and enabled us to protect the trust our customers have in BNMC.” – Eryck Bredy, BNMC President & CTO

As widespread adoption of cloud services increases, it‟s comforting to BNMC to know that solutions like CloudArray are in place to help. For Eryck, the combination of CloudArray and BNMC best practices helped avoid a potentially disastrous situation for their clients, the loss of their critical business data.

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